HOTEL ASSOCIATE

A Receptionist is the first point of interaction for guests at a lodging establishment. They are responsible for delivering excellent customer service, managing check-ins and check-outs, and addressing guest issues. Furthermore, they often perform tasks such as responding to phone calls, reserving rooms, and providing facts about the accommodation

A Front Desk Agent is the first point of interaction for guests at a resort. They are responsible for providing excellent customer service, overseeing check-ins and check-outs, and addressing guest concerns. Moreover, they often carry out tasks such as answering phone calls, booking rooms, and providing details about the property and its facilitie